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Important Notices

Exciting New Online and Mobile Enhancements

Effective May 16, 2024

Timeline of Mobile and Online Enhancement

Morning of May 12th
N
Morning of May 12th

New online and new mobile enrollments

New online and new mobile enrollments will be unavailable until May 16th

Afternoon of May 14th
N
Afternoon of May 14th

Unavailable Services

Bill Pay, External Transfers and Zelle will be unavailable until May 16th

all prescheduled transfers, bill pays, zelles WILL continue to send during this time as normal

Morning of May 15th
N
Morning of May 15th

Online and Mobile Banking unavailable

Online and Mobile Banking will be unavailable until May 16th

Afternoon of May 15th
N
Afternoon of May 15th

First Time Login Instructions

Email with instructions for first time login after May 16th sent out to members

Morning of May 16th
N
Morning of May 16th

System available for members

New and enhanced system available for members

First login on/after May 16th
N
First login on/after May 16th

First login on/after May 16th

Change of password from last six digits of social to new password, verification of email and phone number

We are excited to announce our online and mobile banking enhancements that are scheduled for May 16th, 2024. Here is a list of some of the new enhancements.

Credit Sense  – Your credit is a valuable resource that can save you lots of money. With this enhancement you can view your credit score, monitor your credit report, get active alerts when something changes on your credit report and view proactive offers to help you save money.

Alerts and Notifications – Effective communication plays a pivotal role in maintaining your financial well-being. Our alert and notification system empowers members to customize and monitor their accounts according to their preferences. This enhancement offers the flexibility to receive automatic updates through various channels, including text messages, push notifications, or emails. Whether it’s staying informed about account balances, address changes, or any other pertinent updates, rest assured that Greenwood and our Alerts and Notifications system have you covered.

Statements – Accessing comprehensive account information effortlessly is paramount. With this enhancement, members can conveniently locate, view, and print statements for their accounts directly through our online and mobile platforms. Our latest statement feature empowers you to access crucial account details anytime, anywhere, ensuring information is readily available at your fingertips, around the clock, every day of the year.

Bill Pay – Imagine a bill pay system that not only consolidates all your payments in one convenient location but also takes the initiative to identify and recommend additional bill payments on your behalf. This enhancement does just that. Enjoy the ease of our existing bill pay system and easily add others through this streamlined process.

Chat – At Greenwood Credit Union, we are committed to offering our members a range of interaction choices, and our latest addition, the enhanced chat feature, exemplifies this commitment. This innovative enhancement enables members to securely communicate directly through their mobile or online banking platforms, streamlining the experience into one comprehensive interface. Simply sign in, initiate a chat, and seamlessly engage with your accounts while receiving prompt responses to your inquiries.

Business Mobile – As a business owner, we understand your dynamic lifestyle demands seamless solutions. Introducing our latest enhancement: mobile banking for businesses. This exciting feature empowers you to manage your finances on the go. Whether it’s checking balances, reviewing transactions, paying bills, or transferring funds, this enhancement offers unparalleled convenience. Experience peace of mind and access to vital information wherever you and your mobile device may be, ensuring productivity and efficiency at your fingertips.

Security – Ensuring the security of your data remains our foremost commitment. This advanced system integrates cutting-edge security measures to provide optimal protection. Key features including one-time passcodes, stringent password requirements, and comprehensive alert systems are diligently implemented to uphold the integrity and confidentiality of your information.