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The Voice On The Phone. . . It’s Not You!

Recent technological advancements have paved the way for scammers to make a copy of your voice and use it to impersonate you over the phone. Using commercially available software, these crooks make a “deep fake” of your voice and then attempt to access your insurance and financial information. Some have even applied for driver’s licenses.

To protect yourself from being recorded, experts advise you to be very careful whenever you answer your phone, If a call comes from a number you do not recognize, let it go to voicemail. You can always call them back if it was someone you know! And if you answer a call from a number you do know, make sure you recognize the voice on the other end of the call. If a phone is stolen, thieves can take the SIM card out and clone the victim’s phone. Then call the numbers in their contact list to perpetrate scams.

As a reminder, if you do answer a call, never give out any account access or personal information to anyone who has started contact with you. At Greenwood, we will never ask for your account numbers, user IDs or passwords if we call you.

To keep your online financial information safe, set up two-factor authentication for all your accounts and institutions to deter scammers from easily accessing your money and information, and be sure to report any suspicious calls or account activity to your financial or insurance company as soon as you can.